Unless items fall under the warranty return requirements all sales are final.

Fixt Products Warranty Information:

Torque T Handles
For 1 year from the date of purchase, this product is warranted against defects in material or workmanship. A defective product will receive free repair or replacement if repair is unavailable. Warranty will not cover damage from misuse. The Fixt T-handle with torque indicator is a precision tool and should be treated accordingly. Misuse includes but is not limited to the following:
1) Do not apply a torque greater than 20ft*lbf. Do not apply a torque greater than 240in*lbf. Do not apply a torque greater than 27 N*M.  Do not use FIXT T-handle to loosen fasteners. 2) Avoid all dynamic impact such as dropping or using the T-Handle as hammer.
Like all torque wrenches the torque indicated from your Fixt T-Handle should be verified periodically.
Fixt Products is not liable for any damage or injury due to a non-properly torqued fasteners using the Fixt Torque T-Handle. If torque values from torque meter need to be confirmed Fixt Products LLC will verify accuracy free of charge less shipping charges.

Hammer T’s have the same return policy and disclaimer. Warranty is for 1 year covering manufacturing defects.